Jun 23

Social media and your privacy

One of things that drives me crazy is how we give businesses mountains of private information about ourselves and ask for relatively little in return. Many retailers now have loyalty cards that give you discounts in return for your personal data and the ability to track your purchasing patterns and, in return, you get $20.00 off your next purchase- when you reach 10,000 loyalty points. Are we selling our own personal details about ourselves too cheaply?

My friend used to work for a marketing department of a large retailer. He could tell based on consumer purchasing patterns, what type of prescription drugs you were buying, the day a woman would most likely menstruate and when you may go on vacation. Think about how massive this invasion of privacy is- all for a small discount on our next purchase.

If this was not bad enough, social media, despite all of its wonderful advantages, is the ultimate Trojan Horse to a self-assisted invasion of privacy. Let me partial demonstrate.

On Twitter, there is a search option on the right-hand side of the home page. I typed in the keyword “vacation” and I get everyone’s feed, regardless of whether I have subscribed to be a follower or not, who has tweeted a message with the world “vacation” in it.  The number of people who publicly announced they are on vacation and post the current city they live in on their profile is scary. Without going into specifics, someone could cross-reference where that person lived and, presto, one has aided in the burglary of their own home.

This is an extreme example but, like any other website, Twitter and Facebook are buggy and the privacy controls may not always work (google “twitter privacy bugs” as an example) so don’t trust someone else to protect your privacy- especially if that third party’s business model depends on selling information about you to others.

The medium is fine. But the consumer warning being, carefully how you use the medium. I have put together some best practices in relation to social media and your privacy:

  1. Think of who may read this assuming the privacy controls fails. Your employer, your future potential employer, the girl you are trying to impress, strangers with ill intent. Do you want to give them anything they can use against you?
  2. Pictures- you control who takes them and who posts them. Never allow yourself to have your picture taken in compromising positions. Your employer can use it against you. Your insurance company can use it against you (there is a growing body of law on what an employer can use or not use against you posted on social media). Your spouse can use it against you. If the pictures include children, you fill in the worst-case scenario.
  3. Set ground rules on how your children use social media. Let’s face it, they will get on it. Give clear ground rules on what they can and cannot do. Kids don’t know any better about protecting themselves. Set up your own account so you know what the applications do and set out ground rules to protect themselves and explain why those rules are in place (you may not get that summer job because employers now reference check through Facebook). No pictures, no personal info, no specific addresses, no announcing of too much information etc.
  4. At the end of the day, use the “subway car test.” Pretend you are in a subway car with your friend. It is full and everyone can hear your conversation.  Do you bad-mouth your employer, tell someone when you are going on vacation, strip down to your unmentionables in this subway car knowing that everyone can over-hear you or see you? Of course not. Think of social media as the same thing; it is a quasi public-private forum.
  5. Do a full review of your social media presence and cull accordingly.

Now, I am not a heavy social media user so I would like to hear your thoughts on how to protect your privacy on social media?

6 Responses to “Social media and your privacy”

  1. Michael James Says:

    I couldn’t agree with you more. I think people imagine a particular audience when they put content on social networking sites. They would be better off to imagine that audience as their mothers, teachers, bosses, and a motorcycle gang, but mostly they imagine that it is being viewed by their friends.

  2. Cam Birch Says:

    For myself I make sure I imagine if my clients were reading this, especially since some of them likely are :) . My personal filter is if I wouldn’t tell someone to their face then I don’t post it online. More recently I have let some of my safeguards go a little more lax. I still make sure I don’t post my address and such, but a little more information that is otherwise fairly public knowledge isn’t as bad as I used to think.

  3. Phantasmix Says:

    Very good points. I try to limit what I post online as once it’s out there — “it’s forever”.

    “but a little more information that is otherwise fairly public knowledge isn’t as bad as I used to think.” —

    aaaah, “they” are slowly getting to you :) ) You’re making it easier to compile a complete picture about you by having all that info in one place.

    It’s been a gradual process for me, too, I’m a little less cautious now. Still don’t want my picture plastered over the internets. That’s the last frontier.

  4. You are a prisoner to the Internet | Tomasz Gorecki | Debt In Your 20's Is The Kiss of Death Says:

    [...] Social media and your privacy [...]

  5. MoneyEnergy Says:

    Thanks for posting on this, I’ve been thinking about it alot. Glad to see/hear I’m not the only one with this concern. Many people just shrug it off and say “well I’m not doing anything bad, why should I care?” But that’s not even hitting on the larger problem, I think, which is systemic and sets new standards and precedents for future generations who may not grow into it thinking critically about it.

  6. WP Says:

    It really is amazing how many stores have their own club cards. I sign up for very few of them, partially because I can’t be bothered, but its really not worthwhile for me if I only shop there once a month. I also really don’t need every store that I visit to know of my personal information and shopping habits. As for the social media, I do have a facebook page but visit it so rarely that I’ve been debating the idea of just closing it. The idea of my camera happy friend posting every stupid picture he takes on facebook really does annoy me, and although I haven’t been caught in any seriously compromised situations, I would not be happy if his little obsession cost me a job in the future.

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